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About customized
ou can customize almost any product with your own logo or personal touch! Contact our customer service to discuss your idea—BESTGIFT can personalize any item for you.
Most products support "1-piece MOQ" (single-item customization).
For high-MOQ products, partial sampling fee refunds may apply after bulk orders.
Bulk orders enjoy tiered discounts.
Standard: 5-7 business days.
Express option: Some products can be rushed in 24 hours (contact customer service for availability).
Additional fees may apply for express orders.
Select a product → 2. Consult customer service → 3. Get a quote → 4. Confirm order → 5. Make payment → 6. Submit design files → 7. Production begins → 8. Packaging & shipping
Vector files: AI / EPS / PDF (CMYK color mode).
Raster files: PNG / JPG (300+ DPI resolution).
*Customized products do not qualify for "7-day no-reason returns."*
If you encounter quality problems, contact customer service immediately for assistance.
![[Case Studies]HH Billy | 雨傘充電寶套裝](http://bestgift.com.hk/cdn/shop/files/20251104093840_1350_62.jpg?v=1763172520&width=1279)
![[Case Studies]HH Billy | 雨傘充電寶套裝](http://bestgift.com.hk/cdn/shop/files/0.png?v=1763172534&width=960)
